Information we collect and how we use it
“Personal information” is any information that can be used to identify (or infer the identity of) a specific person, including, for example, your name, address, birth date, gender, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location.
We may ask you for personal information in a variety of ways, including website forms, surveys, mail-in forms, over the phone and in person.
There is a range of reasons why we may ask you for this information, including to process a donation or registration; fulfill your subscription to an e-newsletter; to invite you to events; or to provide other information about us which might interest you. We may also contact you by mail, email, or phone about opportunities to donate in support of our work.
Your choice to provide us with your personal information is at your discretion. You may always elect to withhold information. In some cases, we will require your personal information in order to fulfill something you’ve asked of us. For example, when you make a donation, we’re required by law to take your full name and mailing address in order to send you a tax-deductible receipt.
Cookies and data technology
In some cases, interacting with our websites, social media accounts or emails provides us with “anonymous” data, such as IP address, link clicks, page visits, the time spent on a page, etc. We use Google Analytics on our website to learn where you are, when you’re using our site and what content you find most interesting. This helps us stay relevant.
We may also use third-party cookies, beacons and other storage technologies to understand what website content is most important to you so that we can measure our performance and target sponsored and unsponsored content to you on those third-party party platforms. For example, we use Facebook’s tracking pixel to learn about what content you are interested in on our website so that we can serve only our most relevant advertising to you on Facebook. You can opt out from such Facebook advertising by clicking “Why am I seeing this?” on our Facebook ads, clicking “Options” and then selecting “Hide all ads from this advertiser.”
It’s possible for us to put anonymous data together with personal information you give us to find out more about you. This helps us respect what we know about you. For example, when we have petitions that are meaningful locally, we try our best to send them to the affected communities and avoid sending irrelevant or too many emails.
In some cases, we may aggregate your information with other peoples’ in order to report on campaigns. For example, we may count the number of people who donate or sign a petition based on their postal code. That way, we can show where people in California are taking action — with the number (e.g., “516 people from Berkeley have donated to this campaign”) or by indicating the total on a map. We do not display your actual postal code.
Use of third parties
In many cases, we don’t actually collect and store personal information in our systems, but instead use a third party. For example, we may use Survey Monkey to send out a survey or Wix to provide an online registration form.
Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone other than the Rapid Climate Action Network.
Donation and credit card information
In order to donate to us, you may need to provide your credit card information.
In the case of donations made online, we do not collect your credit card information. Instead, this information is collected and processed by third-party services.
A word on fundraising
We cannot do our work without the financial support of our many generous donors. We do our best to reach out to as many possible individual supporters as we can. Our donors allow us to maintain our independence.
We may use the information you provide (such as your postal code) to find more complete contact information from other sources so we can reach out to you, and we may use third-party providers to help. The chance to send you a letter or give you a phone call helps us see if we’re a good fit for you when it comes to making donations. You may opt out of these communications at any time by contacting firstname.lastname@example.org
Links to other websites
What you need to know about consent
By providing personal information to us, you allow “deemed” consent to the collection, use, and disclosure of your information in accordance with this policy.
When you provide contact information to us for one purpose, we may contact you using that information for other areas of our work. Or, if you make a donation and provide us with your mailing address, we may also send a letter to your home in order to keep you up-to-date with work you’ve helped make happen.
We respect your right to control your personal information — please contact us immediately if you want us to stop using it in any particular way. We will fulfill your request in the timeliest way possible.
Please also note: We may be unable to provide you with certain information or services if you do not give us specific personal information. For example, we cannot issue you a charitable tax receipt if you don’t provide your address or send you an e-newsletter if you don’t share your email address.
Updating your consent
If you would like to stop receiving email from us at any time, click the unsubscribe link at the bottom of any of our emails or you can email email@example.com and type “unsubscribe” in the subject line.
Ways to prevent us from collecting “anonymous” data
Information we share
In order to communicate with you, we sometimes work with external organizations and have them contact you on our behalf. We require them to take measures to properly safeguard your information and only use it for the purpose specified by us, in a manner consistent with this policy. For example, we may use an email tool to send out our e-newsletters.
We sometimes send personal information to outside organizations who help us better communicate with you. We only work with organizations that have comprehensive security and confidentiality policies, including written policies that do not allow them to use or share your information with anyone other than the Rapid Climate Action Network.
We do not sell or exchange email addresses with other organizations.
In some instances, we may promote actions or petitions on our websites in partnership with other non-profit organizations. In these cases, we give you the clear option of whether you want us to share your email with them.
How we keep your information secure
We endeavor to maintain appropriate physical, procedural and technical safeguards for your personal information. Some information we collect may be stored and processed on servers located outside your jurisdiction of residence, including outside your country. As a result, this information may be subject to disclosure to governments, courts, or law enforcement agencies in those areas, according to their laws, without notice to us or you.
Policy updates and changes
We may change this policy from time to time without notice. Changes will be reflected on this page.
Need more information?
For further information, please contact us by email at firstname.lastname@example.org or by mail to: 2748 Adeline Street, Suite D, Berkeley, CA 94703
This document is available to the public and explains how we collect, use and disclose information, in accordance with this policy, the Personal Information and Electronic Documents Act, the Personal Information Protection Act and other relevant legislation.